About Me

Basic Information

Professional Profile

Developing and implementing processes and procedures that ensure a successful customer launch and on-going customer satisfaction. Managing the client on-boarding & project management for new and existing clients including operational and technical setups, training and support periods.

Leading a cross-functional team whose priority is to offer a stellar, seamless experience to new and existing clients.

Always open for new opportunities that can match and challenge my skills.

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My Interests

We are what we repeatedly do; excellence, then, is not an act but a habit." - Aristotle

  • Projects
  • Processes
  • Fintech
  • Writing
  • Reading

Skills

Techical Skills

Operating Systems

◦ Windows

◦ Linux

IT Administration

◦ AWS Console

◦ GSuite

◦ JIRA

◦ Asana

Applications

◦ Microsoft Office

◦ Open/Libre Office

◦ Google Docs/Sheets/Slides

Programming

◦ C / C++

◦ Python

◦ VHDL / Verilog

◦ HTML / CSS / Javascript

Other Skills

◦ Team Player

◦ Goal-Oriented

◦ Highly Organised

◦ Meticulous

◦ Communicative

Languages

◦ Greek

◦ English

Hobbies

◦ Creative Writing

◦ Poetry

◦ Reading

◦ Running

Memberships/Awards

◦ PMI Member since Apr 2017

◦ Winner of the 2012 Cyprus Hackathon

Experience

  • Head of Client Onboarding

    PrimeXM

    Oct 2017 - Present

    Developing and implementing processes and procedures that ensure a successful customer launch and on-going customer satisfaction. Managing the project management for new and existing clients.


    Handling the A-to-Z of the client onboarding process from the KYC Due Diligence, the preparation and signing of the legal agreements, the operational and technical setups, including system training and guiding the client through a trial period before handing it over to the client relations and technical support teams.


    Leading a cross-functional team whose priority is to offer a stellar, seamless experience to new and existing clients.

  • Client Success Director

    Point Nine Financial Technologies

    Dec 2014 - Jun 2017

    Responsible for the on-boarding of the Middle and Back-Office clients from the initial stages of client interaction, business requirements analysis and organising / supervising the project life-cycle.


    Carrying out an in-depth evaluation and verification of the capabilities of systems, serving as the link between the end-users and software developers.


    Handling the operations oversight of a large debt-fund client, including projecting and disseminating the information of the future cash-flows for fixed income loans.

  • IT / Operations Specialist

    Point Nine Financial Technologies

    Jan 2012 - Dec 2014

    Assisting with the on-boarding, business analysis and project management of Middle and Back-Office clients.


    Acting as the middle link between the IT and Operation departments of the company, taking requests from the operations team, structuring them into clear specifications and conveying them to the IT team for implementation.


    Handling the day-to-day operations of a large debt-fund, including projecting and disseminating the information of the future cash-flows for fixed income loans.

  • Special Scientist

    University of Cyprus

    Feb 2010 - Dec 2011

    Working in a collaboration of the two major universities in Cyprus (UCY and CUT) responsible for the specification, software design, architecture and development of an innovative mechanism to mitigate the short-comings of future chip-multiprocessors.


    The work falls under the research programs ‘Mnemosyne - An Intelligent On-Chip Network for the Cache / Memory Sub-System of Chip Multi-Processors’ and ‘System Validation via Intelligent Collaboration for Reliable Next Generation Manycore Chips’ and has led to a publication in the ‘Proceedings of IEEE Computer Society Annual Symposium on VLSI 2012’.

Education

  • All
  • Resume
  • Publications
  • Websites
  • Chrome Ext.
  • Resume

  • MSc Thesis

  • ISVLS Publication

  • BitBucket

  • Poetry

  • Quotes

  • Chrome Extension - 8tracks

  • Chrome Extension - Bookmarks

  • Chrome Extension - New Tab

  • Chrome Extension - Pandora

  • Chrome Extension - Tasks

Blog

An introduction to Project Management

Project Management Templates

Contact Me